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TEMP

The VI Labs installer show a blank window
This issue seems to happen on some Sierra or High Sierra systems. Your download size is correct so you don't need to download the zip file again. Fortun...
Thu, 30 Nov, 2017 at 12:30 PM
I’ve never used iLok and don’t want to buy the USB key. Why do you use iLok, and can I use your libraries without the key?
With the latest iLok system, you no longer need the USB key as you can activate the license to your computer hard drive. As a benefit, you get three activ...
Wed, 8 Jun, 2016 at 8:59 AM
When I try to authorize my serial number to my iLok account, I get the message “Please verify your user id”. What’s going on?
Verify your iLok account ID is being entered correctly. You have to enter it twice so make sure you’re entering it correctly in both fields. Do not ente...
Wed, 8 Jun, 2016 at 9:06 AM
Does UVI Workstation include additional effects outside of those built into the library and how can I use them?
Yes UVI includes over 50 effects including EQs, reverbs, phasers, rotary speaker, etc. Effects can be added with the 'fx' button at the top righ...
Wed, 8 Jun, 2016 at 9:22 AM
If I purchase a library, do I need any additional software or an internet connection to use it?
Everything is included on our website including the free UVI Workstation. The UVI installation also installs iLok License Manager which you use to activ...
Wed, 8 Jun, 2016 at 9:25 AM
Do I need an iLok account to use the free True Cowbells library?
No you only need an iLok account with libraries you’ve purchased. True Cowbells is a highly usable library and also gives a way to test a library of...
Thu, 22 Sep, 2016 at 12:41 PM
The VI Labs Installer seems to progress very quickly, and my library doesn’t show in UVI Workstation.
On Mac systems: You might not have the administrator rights to write to the default installation folder, so just select another location such as ...
Thu, 22 Sep, 2016 at 12:41 PM
I’m getting occasional hiccups when using the library within MainStage. What can I do?
Mainstage (as well as Logic Pro X) use an auto-save feature that creates backups in the background even while playing. Since our libraries are big, s...
Thu, 22 Sep, 2016 at 12:42 PM
What is flac and why does such a big complex sample library take so little space on my hard drive?
Flac is an efficient form of lossless compression which result in huge reductions in our sample library file sizes. The codec is truly lossless. Sound q...
Wed, 8 Jun, 2016 at 9:54 AM
I purchased a library, now where is my download link?
The download link to the installer is created when you register your serial number; you don't have access to it before. So just copy your serial...
Thu, 22 Sep, 2016 at 2:37 AM