VI Labs

Tag Library is a UVI item that is necessary for some of UVI Workstation 4's new features. These features do not apply to our pianos, and this item i...

Sure, you can make your purchase from your own Vilabs account then you receive by email a serial number that you can offer to someone. The lucky perso...

We accept all major credit cards as well as Paypal.  Your payment information is not stored on our servers and is processed directly with your card'...

Using multiple microphones can be taxing on the CPU and if your HD is too slow or your computer not powerful enough, you may encounter glitches and dropo...

We actually do not have pdf manuals for our pianos but you can access detailed articles for each feature included in our pianos on all product pages (you c...

You can print an invoice for each of your orders from your Vilabs account in the Order History section. https://www.vilabsaudio.com/order

Any Vilabs product registered after March 25, 2014 includes a license with 3 activations.  This means you can activate the license on up to 3 locations...

We do allow license transfers between users, with certain exceptions stated below. Requests must be made using the Transfer License feature in iLok Li...

Vilabs soundbanks (.ufs files) can be stored anywhere on your computer, including system disks, internal, or external drives. For more information on h...

You can perform the steps below in order to activate your product(s) on your new computer:  - Open iLok License Manager on your new computer - Sign in to...