FAQ

Default solution folder, feel free to edit or delete it.

Can I use my library on more than one computer at the same time?
Yes your license includes three activations, so you can authorize your library on three devices at once if needed, computers and/or iLok USB keys. For e...
Wed, 8 Jun, 2016 at 8:40 AM
Can I install and use my library on an external hard drive?
Yes you can install the library on an external drive, but the drive should be fast (7200rpm or SSD) and use a USB3 or Thunderbolt connection for best pe...
Wed, 8 Jun, 2016 at 8:43 AM
Do I need to authorize my serial number again if installing on another computer, reinstalling, etc.?
No, once your serial number has been authorized to your iLok account, it is yours and there’s never a need to authorize again. If installing to a second...
Wed, 8 Jun, 2016 at 8:44 AM
UVI Workstation has the message “No valid authorization found” displayed. What does this mean?
The license to use the library must be activated to your computer or your iLok USB key before the library can be loaded in UVI. You may have authorized ...
Wed, 8 Jun, 2016 at 8:48 AM
I’ve never used iLok and don’t want to buy the USB key. Why do you use iLok, and can I use your libraries without the key?
With the latest iLok system, you no longer need the USB key as you can activate the license to your computer hard drive. As a benefit, you get three activ...
Wed, 8 Jun, 2016 at 8:59 AM
I’ve downloaded and unzipped the installer file, but when I run the VILabs Installer, the window is blank and missing buttons.
The download may be corrupt or incomplete, so go to your account and download the installer again and confirm it’s the correct download size for your OS...
Wed, 8 Jun, 2016 at 9:04 AM
When I try to authorize my serial number to my iLok account, I get the message “Please verify your user id”. What’s going on?
Verify your iLok account ID is being entered correctly. You have to enter it twice so make sure you’re entering it correctly in both fields. Do not ente...
Wed, 8 Jun, 2016 at 9:06 AM
What kind of keyboard works best with your libraries? What connections are needed?
Our libraries are designed to work with any MIDI controller keyboard and offer great results. Many controls are available to tailor the response to whic...
Wed, 8 Jun, 2016 at 9:10 AM
Can I use the Una Corda and Mute Strike samples even though I don’t have extra pedals?
Yes you can set these samples to respond to any MIDI CC including your mod wheel, data sliders, or you can use the graphic mod wheel in UVI Workstation....
Wed, 8 Jun, 2016 at 9:15 AM
Does UVI Workstation include additional effects outside of those built into the library and how can I use them?
Yes UVI includes over 50 effects including EQs, reverbs, phasers, rotary speaker, etc. Effects can be added with the 'fx' button at the top ri...
Wed, 8 Jun, 2016 at 9:22 AM